Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour solution warranty with all our cloud website hosting packages packages, which means each individual assistance request you submit will undoubtedly be replied to within an hour max. Our support staff members are qualified to rapidly deal with any case and to provide you with timely information on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime required. Our crew of specialists is going to be on–line for you 24x7x365 to answer to all of your enquiries and to deal with any trouble that you may have. You will be able to submit a help support ticket from your Website Control Panel or drop an e–mail anytime. Furthermore, on working days, you can easily phone us or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a complete education base into the Control Panel so you’re able to receive important step by step information anytime. Each section of the Control Panel possesses its own contextual help area having a variety of how–to posts. We have also prepared movies to present you with a more effective visual representation of the simplest way to conduct any given process.